PRIVACY POLICY

We know that you care how your personal information is used and processed. Accordingly, we provide you with this privacy policy describing how we collect, use, and process your personal information to support the Company and the Services offered by the Company. By registering for, or using our Website and Services, you agree to the terms of this Privacy Policy, which are part of the Terms of Use.

This Privacy Policy has been put up to familiarize you with:

The type and categories of your personal information we collect, store, and/or use;

The purpose for collection of such information from you; Our information security practices and policies (how we ensure confidentiality of your personal information); and Our policy on selling or otherwise transferring your personal information to third parties. Capitalized terms used in the Privacy Policy shall have the same meaning as ascribed to them in our Terms of Use unless otherwise expressly mentioned.

INDEX

The type of personal information that we collect

Purpose of collection, storage, and usage of your personal information

Data security and retention

Sharing and disclosure of your information with third parties

Disclaimer

Other conditions and contact information

  1. TYPE OF PERSONAL INFORMATION THAT WE COLLECT
  2. Information that we collect:

When you create an Account, make use of our Website or access in any manner our Services, we collect certain data of yours and store the same to be able to operate, improve, understand, customize, support, market, and provide to you with better Services and improve your experiences. The type of information we collect depends on how you interact with our Website and what Services you avail from us. Usage and log information We collect information about your activity on our Website, like service-related, diagnostic, and performance information. This includes information about your activity (including how you use our Services, your Services settings, and the time, frequency, and duration of your activities and interactions) , log files, and diagnostic, crash, performance logs, and reports.

Device and Connection

Information

We collect device and connection-specific information when you access our Website or use our Services. This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers.

Cookies We use different types of Cookies – Session Cookies and Persistent Cookies. Session Cookies exist just for your session on our Website and Persistent Cookies exist for a period of time after your visit. First party Cookies are Cookies set by our Website and third-party Cookies are set by third party Websites that can be utilized by other Websites. We utilize both Session and Persistent cookies, and first and third-party cookies to provide and improve our Services.

Company’s Associated

Entities

We rely on our partners/affiliates/contractors/service providers (“Associated Entities”) to perform Services on our behalf. For example, we may engage third parties to provide to us, analytics, marketing, communication, website hosting, and other such services. In the course of providing such services to us, these companies may obtain certain personal information about you.

  1. Information that you provide to us:

Customer support and other Information

When you contact us for customer support or otherwise communicate with us, you may provide us with information related to your use of our Services, including copies of your messages, any other information you deem helpful, and how to contact you (e.g., an email address). We may store such information to provide you with all the necessary Services and for our record purposes as necessitated under the Applicable Law.

  1. PURPOSE OF COLLECTION, STORAGE, AND USAGE OF YOUR PERSONAL INFORMATION

We collect, store, and use your personal information for lawful purposes only and in connection

with our function or activity. We collect, store, and use your personal information:

  1. to facilitate your use of the Website and/or the Services;
  2. to respond to your inquiries or fulfil your requests for information about various Services offered on the Website;
  3. to provide you with information about updates available on the Website;
  4. to send you important information regarding the Website, changes in terms and conditions, policies, and/or other administrative information;
  5. to send you marketing communications that we believe may be of interest to you;
  6. to personalize your experience on the Website and enhancing your productivity, and improve your ability to effectively interact with the Website by automatically analyzing your activities and those of your team to provide you recommendations, better content, notifications etc.;
  7. to help you address your problems incurred on the Website including addressing any technical problems like application crash;
  8. for proper administering of the Website;
  9. to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
  10. to respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
  11. to implement information security practices and to determine any security breaches, computer contaminants or computer viruses;
  12. to investigate, prevent, or take action regarding illegal activities and suspected fraud;
  13. to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of Applicable Law;
  14. DATA SECURITY AND RETENTION

We strive to ensure the security of your personal information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, we adopt internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store your Personal Information. We make sure that we adopt reasonable security practices and procedures as mandated under Applicable Laws for the protection of your information; Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below). A Force Majeure Event shall mean any event that is beyond the reasonable control of The Company and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control ofThe Company ), power or electricity failure or unavailability of adequate power or electricity.

  1. SHARING AND DISCLOSURE OF YOUR INFORMATION WITH THIRD PARTIES

We may sell or share your personal information only as described below that either is subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Notice.

Third-Party Service Providers or Associate Entities

We may employ other business entities or individuals to perform functions on our behalf. For example, we may use the services of third parties to send emails, analyze data, provide marketing assistance, provide search results and links, etc. These third-party service providers have access to personal information needed to perform their functions.

Disclosures to Associated Entities Certain personal information about you is made or may be disclosed to our Associated Entities to be able to provide you with seamless services. We disclose only such data as may be required for these Associated Entities to provide you with appropriate Services and at no point shall we disclose more information than is required. We shall not assume any liability or responsibility in case of any disclosure of your personal information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

Business Transfers We may sell/be acquired by any other businesses or services, or buy/acquire any other businesses or services. If at all such transactions occur, user/customer information may be a transferred business asset. However, your personal information will always remain subject to the promises made in this Privacy Policy (unless, of course, the customer consents otherwise).

Legal Compliance We may disclose your personal information if we are required to do so by law, regulation or other government authority or if we are required to assist in any governmental or law enforcement investigation, to protect our or our users; rights or to enforce our terms of use.

  1. DISCLAIMER

The Website may contain external links which may direct you to another website/application. We shall not be responsible for the protection and privacy of any information that you provide to these external websites/applications and this Policy doesn’t extend to such external websites. Your use of an external website shall be subject to the privacy policy of that website/application.

  1. OTHER CONDITIONS AND CONTACT INFORMATION

If you choose to use the Company’s Services, your use and disputes over privacy is subject to our Terms of Use including terms relating to damages, resolution of disputes, and application of the law of the Republic of India. Our business changes constantly, and our Privacy Policy will change also. You should check our Websites frequently to see all the recent changes. If you have any questions and/or concerns relating to our Privacy Policy, please write to our Grievance Officer whose details are available in Terms of Use.